National Philanthropic Trust (NPT) is the largest, independent, national donor-advised fund sponsor and one of the 10 largest grantmaking institutions in the U.S.
Main responsibilities: • Implement UI/UX best practices to support donor and partner services. Use UX research to improve integrations with our internal applications: Salesforce, Skuid, Pardot, Intranet and public websites. • Translate marketing objectives into clear, executable creative strategies. Monitor and evaluate digital competitors and other market/technology innovations. • Execute creative solutions across print, digital, and interactive platforms. Produce wireframes and prototypes, build complete work flows and implement an agile method approach for all project work. • Oversee development of all transactional forms, videos, presentations and case study materials. Improve ADA compliance standards on all deliverables. • Maintain and update websites for US, UK, and supporting organizations. • Work closely with Marketing, Communications, IT, Sales, Project Management and Development teams.
At NPT, I oversee the creative services team and the development of all design initiatives including lead generation, paid ads, data visualization, marketing collateral and CX and UX enhancements to increase and improve user engagement.
I manage several external partners’ transactional documents and marketing collateral. I also work collectively across internal departments designing the annual leading industry DAF report, developing social media assets, creating informational digital media, compelling video content, year-end reports, quarterly newsletters and trade show exhibit graphics.
Additionally, I work closely with our IT Product team developing wireframes and prototypes for our online portal GivingPoint, an end-to-end transactional website for our donor and financial advisors. I execute strong project management skills leveraging SmartSheet and Salesforce applications.
Recent certifications and advancements: Completed UX/UI Google Certificate program, Agile Discipline Method Training, ADA Compliance and Integrations training, DEI inclusivity awareness and Cybersecurity trainings. Received three promotions during five-year period.
